Privacy Policy

Last updated: February 10, 2026

1Data Controller

The data controller responsible for your personal data is:

Nox FZE

License No. 11054 | UAQ Free Trade Zone

M1003, Al Shmookh Business Center, One UAQ

UAQ Free Trade Zone, Umm Al Quwain

United Arab Emirates

privacy@noxfze.com

2Data We Collect

We collect personal data only when you voluntarily provide it through our contact form.

Contact Form Data:

  • Your name
  • Your email address
  • Your message content

Automatically Collected:

  • IP address (for security and rate limiting)
  • Submission timestamp

We Do NOT Collect:

  • Cookies or similar tracking technologies
  • Analytics or browsing behavior data
  • Device identifiers or advertising data

3Purpose and Legal Basis

We process your personal data solely to respond to your inquiry submitted through our contact form.

Legal Basis: Legitimate interest in responding to business inquiries (UAE Federal Decree-Law No. 45 of 2021, Article 5).

4Service Providers (Sub-Processors)

We use the following third-party service providers to process your data:

Twilio SendGrid

San Francisco, California, USA

Email delivery service for contact form submissions

Render.com

San Francisco, California, USA

Website hosting and server infrastructure

Cloudflare, Inc.

San Francisco, California, USA

CDN, DDoS protection, and performance optimization

We do not use analytics services or advertising networks.

5International Data Transfers

Your personal data is processed by service providers located in the United States.

These transfers are permitted under UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law) where necessary for the performance of services you have requested.

If you are located outside the UAE, your use of this website constitutes consent to the transfer of your data to the UAE and onward to our US-based service providers.

6Data Retention

We retain inquiry data for up to 5 years for business and legal purposes.

You may request deletion of your data at any time by contacting us at privacy@noxfze.com.

7Your Rights

Under the UAE Personal Data Protection Law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data

To exercise these rights, contact us at privacy@noxfze.com. We will respond within 30 days.

8Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via prominent notice on our website.

9Contact

For questions about this Privacy Policy or to exercise your data protection rights:

privacy@noxfze.com

Nox FZE

M1003, Al Shmookh Business Center, One UAQ

UAQ Free Trade Zone, Umm Al Quwain

United Arab Emirates